Shipping Policy
Shipping Policy
Free Shipping
Lumina Grace offers free standard shipping on all orders to the United States and Canada. No minimum purchase required.
Processing Time
Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Times
- United States: 7-15 business days
- Canada: 10-20 business days
- Europe: 10-20 business days
- Rest of World: 15-30 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to customs processing or carrier issues.
Shipping Model
International dropshipping from Europe and Asia. Customs duties are covered by company.
Tracking
Tracking: provided. A tracking number is sent via email once your order ships. Please allow 2-5 days for tracking information to update.
Insurance & Lost Items
Shipping insurance: covered by company. If your package is lost or damaged during transit, it will be refunded or reshipped.
Pre-Orders
Pre-orders: not accepted.
Contact
For shipping questions, email support@luminagrace.myshopify.com.