Shipping Policy

Shipping Policy

Free Shipping

Lumina Grace offers free standard shipping on all orders to the United States and Canada. No minimum purchase required.

Processing Time

Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order ships.

Delivery Times

  • United States: 7-15 business days
  • Canada: 10-20 business days
  • Europe: 10-20 business days
  • Rest of World: 15-30 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to customs processing or carrier issues.

Shipping Model

International dropshipping from Europe and Asia. Customs duties are covered by company.

Tracking

Tracking: provided. A tracking number is sent via email once your order ships. Please allow 2-5 days for tracking information to update.

Insurance & Lost Items

Shipping insurance: covered by company. If your package is lost or damaged during transit, it will be refunded or reshipped.

Pre-Orders

Pre-orders: not accepted.

Contact

For shipping questions, email support@luminagrace.myshopify.com.